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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brandon Newman

December 19, 2025

5  out of  5
rating by Brandon Newman
"I would suggest going with State Farm! My agent Ethan was extremely helpful. I was surprised by the call and happy I pick up, because he save me damn near 100$ from what I’m paying from my old insurance!! So if they call you randomly with a quote I’d say PICK UP!!!!!"
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Ken Richardson

December 19, 2025

5  out of  5
rating by Ken Richardson
"Worked with Mark Lester and he was great! Super patient and knowledgeable and he was able to answer every question I had!"
We responded:
"Thank you for your fantastic review! We're delighted to hear that Mark Lester was patient, knowledgeable, and able to answer all your questions. We appreciate your feedback and look forward to serving you again! "
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Thomas Lane

December 18, 2025

5  out of  5
rating by Thomas Lane
"Very helpful and worked with me to get me the best rate"
We responded:
"Thank you for your wonderful review! We're glad to hear that we could help you find the best rate. Your satisfaction is our priority, and we appreciate your trust in us!"
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Cindy Rector

December 18, 2025

5  out of  5
rating by Cindy Rector
"I was quoted a price on my auto in minutes. Ethan was very professional and gave comfortable feeling"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ethan provided you with a professional and comfortable experience. We appreciate your feedback and look forward to assisting you again in the future!"
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Jamie Chandler

December 16, 2025

5  out of  5
rating by Jamie Chandler
"Have been using the same insurance agent for over 25 years and have never had a single complaint. Try and name any other business that you have used for that long with zero issues. The staff is always super respectful and extremely helpful.I was in wreck several years ago that was the other drivers fault and this office went above and beyond what was necessary and reached out to the other drivers insurance company and made things go so much smoother. I will be a lifelong customer"
We responded:
"Thank you so much for your incredible loyalty and kind words! We are truly honored to have earned your trust for over 25 years. Our team takes great pride in providing respectful, helpful service and going the extra mile, especially during challenging times like your accident. We look forward to continuing to serve you as a lifelong customer!"
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Charles Haynes Jr

December 11, 2025

5  out of  5
rating by Charles Haynes Jr
"Ethan called me and asked if I was interested in adding home and auto to my policy. After speaking with him about my options. The team went to work helping me save money and get the coverage that was best for me."
We responded:
"Thank you so much for your kind words and 5-star review! We're glad Ethan was able to assist you in exploring your options and that our team could help you save money while getting the coverage that fits your needs. We appreciate your trust and look forward to continuing to serve you!"
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Buck Gililland

December 11, 2025

5  out of  5
rating by Buck Gililland
"Ethan was a big help with quotes for me!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear Ethan was able to help you with your quotes. We’ll be sure to share your feedback with him — it will make his day!"
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Pam Gililland

December 11, 2025

5  out of  5
rating by Pam Gililland
"I spoke with Ethan Everson he was awesome he tried to work the best deal for us and was very kind and patient with all of my questions"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Ethan was able to provide you with such a positive experience. His kindness, patience, and dedication to finding the best deal are exactly what we strive for with every customer. We truly appreciate your trust in us and look forward to serving you again in the future!"
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Christina Felder

December 9, 2025

5  out of  5
rating by Christina Felder
"Mark was very professional and knowledgeable"
We responded:
"Thank you so much for your 5-star review! We're thrilled to hear you found our prices great. We appreciate your support and look forward to serving you again!"
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Lawana Hawkins

December 8, 2025

5  out of  5
rating by Lawana Hawkins
"Outstanding customer service and following up."
We responded:
"We're glad to hear you appreciated our outstanding customer service and follow-up. Providing excellent support is our top priority, and your feedback means a lot to us. We look forward to serving you again!"
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Priscilla Riedel-Cohan

December 7, 2025

5  out of  5
rating by Priscilla Riedel-Cohan
"Mark contacted me to offer a quote on new car and homeowners policies. He worked to ensure the coverages were comparable to my existing policies and saved me over $1,700 on the year! I reviewed the quote in detail and called Mark a few days later to write the policy. Mark offered valuable insight as to the coverages I was binding on the policy and established a Zoom call to complete the transaction. The process was simple and efficient. Thanks for this opportunity to save some money on the coverages I need!"
We responded:
"Thank you so much for your thoughtful 5-star review! We're delighted to hear that Mark was able to provide you with valuable insights and significant savings on your car and homeowners policies. It's great to know that the process was simple and efficient, and that the Zoom call made completing the transaction convenient for you. We truly appreciate your trust and the opportunity to help you save while securing the coverage you need. If you ever have any questions or need assistance in the future, please don't hesitate to reach out!"
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Veronica Smith

November 11, 2025

5  out of  5
rating by Veronica Smith
"Marilyn is absolutely wonderful! She works quickly and diligently to get you the most coverage with the best rates. She is always attentive, responsive and has excellent customer services! I highly recommend this firm to handle all of your insurance needs!"
We responded:
"Thank you so much for your kind words and glowing review! We're thrilled to hear that Marilyn provided you with attentive, responsive, and excellent service while securing the best coverage and rates. Your recommendation means a lot to us, and we're always here to help with all your insurance needs!"
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Lynn Glover

November 10, 2025

5  out of  5
rating by Lynn Glover
"Great people. Always very helpful"
We responded:
"Thank you so much for your kind words! We're glad to hear that our team has been helpful and that you had a positive experience. We're always here to assist you whenever you need us! #LarryHerndonStateFarm #CustomerCare"
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Samantha Thompson

October 31, 2025

5  out of  5
rating by Samantha Thompson
"I have had State Farm for years and have always used Larry Herndon. My whole family uses them as well and have never had a problem. My monthly premium is very reasonable."
We responded:
"Thank you so much for your kind words and continued trust in Larry Herndon and State Farm! We're thrilled to hear that you and your family have had such a positive experience and find your premium reasonable. We truly appreciate your loyalty and look forward to serving you for many years to come"
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Tami Pitts

October 21, 2025

5  out of  5
rating by Tami Pitts
"Everyone is always nice, and very helpful."
We responded:
"Thank you for your wonderful 5-star review! We're glad to hear you find our prices reasonable and our team nice and helpful. Your satisfaction means a lot to us, and we're always here to assist you whenever you need."
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Christopher Elrod

October 17, 2025

5  out of  5
rating by Christopher Elrod
"Was a pleasure doing business with them. Chad was very friendly and answered all my questions very professionally. Was able get me good rates for my home and auto,Also saved my family a little money in the process. Best of all talked to him directly no going through 15mins of recordings hoping you get to the rite person."
We responded:
"Thank you so much for your kind words and the 5-star review! We're thrilled to hear that Chad provided friendly, professional service and was able to save your family money on your home and auto insurance. We always strive to make the process easy and personal, so it's great to know you appreciated speaking directly with him. We look forward to assisting you again in the future!"
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Charles Brewer

October 6, 2025

5  out of  5
rating by Charles Brewer
"Very good first experience with State Farm. Got new vehicle and new home owners policies and they were cheaper and have more coverage than our last insurer!!! Marilyn was awesome to deal with, very professional and explained everything i need in detail!!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that your first experience with State Farm was a positive one and that you found better coverage at a great price. Marilyn will be delighted to know she made such a great impression. If you ever need anything else or have questions, we're here to help! Welcome to the State Farm family!"
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Carrie Thayn

October 2, 2025

5  out of  5
rating by Carrie Thayn
"Amazing office! Marilyn was an absolute delight and helped us find the best rates (which isn’t easy when you have teenage drivers and newer cars)! She took her time to understand our wants and needs was very knowledgeable in her suggestions."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Marilyn provided such a positive experience and helped you find the best rates for your unique situation. We appreciate your kind words and are always here to assist with any future needs. Thanks again for choosing our office!"
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Layne Pemberton

September 18, 2025

5  out of  5
rating by Layne Pemberton
"In August of 2025 my car failed to start on a hot, miserable Friday afternoon. I used the roadside app to request a tow. AGERO roadside responded and dispatched a tow truck. While on the phone with roadside assistance it was established that the vehicle tow would was well beyond the allowed 12 mile limit. I was required to supply them a credit card to cover any possible charges. The representative assured me that I would not be charged unless services were performed. The tow truck driver called and we established that the truck was incapable of towing my vehicle. So, the truck never arrived on-site, they never towed my vehicle, but they charged my CC anyway. A call to my local office and they set the refund process process in motion. Five stars for State Farm customer service."
We responded:
"Thank you for sharing your experience and for the 5-star rating! We’re glad to hear that our State Farm customer service team was able to promptly assist you and initiate the refund process. We appreciate your patience and understanding throughout, and we’re here whenever you need us. Safe travels!"
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Bruce Alexander

September 11, 2025

5  out of  5
rating by Bruce Alexander
"I like State Farm because they go out of their way to help you in a professional manner !"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that our team’s professionalism and dedication have made a positive difference for you. Helping you is our priority, and we’re always here whenever you need us! 😊👍"
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Byron Robinson

September 10, 2025

5  out of  5
rating by Byron Robinson
"My family has done business with Larry Herndon as long as I remember and when I was old enough I followed suite. Very honest company and great value!"
We responded:
"Thank you so much for your continued trust and kind words! We're proud to have served your family for so many years and honored that you chose to continue the tradition. Honesty and great value are what we strive for every day. Looking forward to supporting you and your family for many years to come! 😊🙏"
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Clint L Cook

September 10, 2025

5  out of  5
rating by Clint L Cook
"Good folks. Larry has been my agent for 25 years."
We responded:
"Thank you so much for your kind words and loyalty over the past 25 years! We're honored to have you as part of the Larry Herndon State Farm family. Here's to many more years of protecting what matters most to you! 😊🏡🚗❤️"
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Rachel Yelich

September 9, 2025

5  out of  5
rating by Rachel Yelich
"Very helpful and answered all my questions and always friendly treats us like family.,."
We responded:
"Thank you so much for your kind words! We're glad we could help and answer all your questions. If you need anything else, feel free to reach out!"
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Keith Harrell

August 27, 2025

5  out of  5
rating by Keith Harrell
"We use Larry Herndon for our home and auto. Mostly I talk to the wonderfully talented and super fast typing and always trying to save us money Marilyn."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Marilyn has been providing you with excellent service and helping you save money. We appreciate your loyalty and look forward to continuing to assist you with your home and auto insurance needs!"
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Jason Bane

August 21, 2025

5  out of  5
rating by Jason Bane
"Great people, very kind and helpful. Quick to return a call, always a pleasure to speak with any and all who answers. 😃"
We responded:
"Thank you for your fantastic review! We're so happy to hear that our team has been kind, helpful, and responsive. It's always our goal to make every interaction a positive experience. We appreciate your kind words and look forward to assisting you anytime! 😃"